The ability to receive text message account notifications is now available. Please bring your library card or photo identification and a staff member will be happy to change your notification method. Visit us at any one of our library locations.A staff member will look up your account and ask you three security questions to verify your identity. Call one of our eight libraries and have your library card ready.If you agree to the listed statements, select one of the notification methods listed at the bottom of the screen It is important that you keep all of your account contact information current.Ĥ. The available choices are email, phone, and print (snail mail). You can change how you receive your library notices from your account in Encore. How do I change my Notification Preferences? You will need to fill out a new library card registration to update your account. If your name has recently changed, please visit your local library location with photo identification that verifies your new name. Visit us Online: Modify personal information.Please bring your library card or photo identification and a staff member will be happy to update your account information. Visit us at any one of our library locations.Call one of our eight libraries and have your library card ready.Click "Edit Account" once you've logged into your account.Ģ. To update your address, please visit your Library.ġ. Note: You cannot change your address through Encore. Use the Edit Account feature to change your home library, telephone number, contact preference, add or change your email address - including opting into text messaging. How do I change my Personal Information in my Library Account? If you are still unable to log into your account, report the problem to us using our online web form. These cards have been deactivated and are not valid library cards. Make sure you are using your active library card, and not one that you have previously reported as lost or stolen.If you do not know your PIN please read the “ How do I find out my PIN?” section below. This is the 4-digit number you chose when you registered for a library card. Confirm that you are using your correct PIN.Make sure that you are entering in all 14 digits of your library barcode. Enter your library card barcode number and 4-digit PIN and click Submit. Click the " Library Account Login" link at the top of The Library's homepage.Ģ. Frequently Asked Questions about My Account If you have further questions, you can fill out our online form orĬall 71 option 2.
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